What’s new

Device Magic has a new trick up its sleeve: driver’s license scanning functionality. This feature has been incorporated as an intelligent field option within our drag-and-drop mobile form builder. So what does that mean? By adding the drivers license field to a form, you will be able to capture multiple, individual pieces of ID data when a user scans the barcode on the back of a license. You can then build in conditional logic to trigger real time actions based on the captured data. For example, if the scanned license is expired, you can set up an automated notification for user license renewal.

See how it works

Device Magic’s driver’s license scan feature works on any state- or province-issued ID in the United States or Canada. This includes driver’s licenses, personal identification cards and commercial driver’s licenses (CDLs). The driver’s license scan field can be used on its own as a form or be incorporated as a question within a longer form, such as pre-trip inspection checklists. When a user scans the ID barcode, the feature default captures the following individual fields:

• ID holder’s first name
• ID holder’s last name
• Date of birth
• ID or driver’s license number
• ID or driver’s license issue date
• ID or driver’s license expiration date

A solution when you need more than just a mobile ID scanning app

There are plenty of ID scanning tools, applications and software available on the market today. Depending on your industry, these applications can be used for a variety of operational needs. Many options, such as Scannr, are designed for restaurants, bars and other nightlife establishments to help business owners to not only prohibit underage drinking, but also better understand their patron demographics.

But what if you need the ability to gather ID information as part of a larger data collection effort? Consider some of the following scenarios:

• Trucking and transportation companies that need to incorporate a driver’s CDL information as part of a comprehensive pre-trip inspection form.
• Government entities that need to validate identification data as part of larger procedures or programs. For example, corrections departments that need to validate parolee identity during site visits.
• Employers, in general, who need to collect ID information that impacts employment eligibility, such as country of residence or driver’s license expiration dates.

While these are just a handful of examples, you’re probably getting the bigger picture: in many cases, businesses need more than just an ID scanning app. That’s where Device Magic comes in – comprehensive data collection software with smart ID scanning functionality. You can test out the new feature, along with all of our industry-leading data collection capabilities by signing up for our free, 14-day trial. 

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What’s New

Device Magic is excited to announce our new white glove services for form building and app management. When we built Device Magic over a decade ago, we intentionally designed our product for the DIYer. Our drag-and-drop form-builder empowered people to easily build their own data collection solutions. And to that end, our user interface has always been the industry leader for ease-of-use.

However, a growing number of customers are tasked with launching seamless data collection programs on expedited timelines – amidst everything else on their plates. When time is precious and peace-of-mind is at a premium, our dedicated support team and services can step in.

Why It Matters

Device Magic customer James Wood, IT manager at BriggsAmasco, said it best: “We have an IT department, but we are not programmers. We are handling the day-to-day support.”

Our customers need solutions backed by strong customer support. That’s exactly why Device Magic now offers the white-glove support services. Our support team ensures fast deployment and ongoing program success so our customers can continue managing their everyday responsibilities with peace-of-mind.

Customer Feedback

Customers who have implemented Device Magic with the help of our dedicated support services are experiencing positive results and a quick return on their investment.

“Sometimes you need someone that’s in this with you from a partnership perspective to go through the thick and thin with it. Device Magic has become a great partner. And that drives success for everyone involved.” Matt Gunderson, senior vice president of sales & marketing, Farmers National Company

“I like that your support team is so responsive. I’ve been able to work closely with them on improvements. The product has evolved, and the support is there. That’s why we’ve grown from a 35 dollar-a-month investment to over 100 device licenses today.” James Wood, IT manager, BriggsAmasco

“I’ve been using this software for a year now. It’s stable, reliable, designed with the user in mind. When I experienced trouble with a form submission, the support team found a solution very quickly and helped me fix my issue without losing data.” Bartosz Kolodziejczak, CEO, SENERGIA

How It Works

Our white-glove services were developed to provide a full spectrum of form building and management support. Our team of experts works with customers to build, test, refine, deploy, optimize and expand their digital data collection solutions. To meet the varying professional needs of our users, we offer two tiers of service packages.

Standard Services

• Specialized onboarding assistance, including initial app setup
• Ongoing form building, configuration and maintenance, including form updates and changes
• Custom templates & reports support to ensure your data is distributed in the formats you need

Premium Services

• Everything included with the standard support package, plus …
• A dedicated support manager assigned to your account
• Comprehensive support level agreement tailored to your business needs

Guaranteed Support, No Matter What

Not yet sure if you need our form building and app management services? You can still take advantage of our FREE onboarding support. We’ll build your first form for free. Plus, all of our customers have access to our online Help Center and support team via email, live chat, and phone.

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The new application brings full mobile app functionality and experience to web-based users.

PRODUCT UPDATE: Device Magic’s web forms app now supports dispatch functionality

October 4, 2021 – Dispatch functionality is now enabled for Device Magic’s web forms app to further enhance workflow capabilities across mobile- and web-based users.

Device Magic users can leverage the dispatch feature to send forms with pre-loaded data, such as details for a work order, to a web forms app user. The dispatched form will automatically show up in the dispatch tab when the team member logs into the web forms app on their laptop, desktop or other web-supported device. This includes geo-located and geo-fenced dispatches.

Dispatch workflows can also be created between mobile- and web-based users. This allows administrators to automate the collection and distribution of data across their entire team, no matter which digital device they are using. Customize dispatch workflows to send forms in an ordered sequence to all team members who need to fill out information before passing it to the final destination.

Learn more: How to Improve Data Collection Workflows Using Web Forms

Raleigh, N.C. – May 13, 2021 – Device Magic, an industry-leading mobile data collection platform, announced today a robust web forms application. The enhanced app mirrors Device Magic’s mobile forms application interface, and provides users with the ability to complete and submit forms from their desktop computers, laptops or any web-based device.

In response to the current workforce landscape, employers are tasked with finding data collection software to accommodate three major categories of workers: fully-mobile, hybrid and office-based. Device Magic web forms app was designed to facilitate workflow flexibility and process efficiencies among these groups, specifically mobile- and web-based users. Now, data collection can be done in the field using the mobile forms app on an Android or iOS-supported device, or be completed at home or the office by accessing the web forms app through a web browser.

“Device Magic’s web forms app provides a solution to common workflow challenges, such as approval sign-offs from a desktop on collected form data,” said Peter Schulz, vice president of product at Device Magic. “Our users now have access to the same data collection capabilities whether they’re using a smartphone or a desktop computer. Forms can be completed and submitted anytime, anywhere, from virtually any digital device.”

Device Magic web forms app offers the same multimedia functionality as the mobile forms app, including camera, sketching and geotagging functions. Users can access the web forms app by scanning a device authentication QR code or by logging in with an email address associated with a connected device. Web forms app is now available for Device Magic Professional and Enterprise plan users – learn more here. Interested parties can test the new feature to see if it is a fit for their organization by signing up for a free 14-day trial.

About Device Magic:

Device Magic is an industrial grade mobile data collection solution used by thousands of organizations worldwide. Device Magic’s integrated platform enables professional teams to create customized digital forms and automated workflows to seamlessly collect and distribute data from anywhere, even offline. Founded in 2011, the Raleigh-based company has become a leader in the continued development of innovative functions, features and integrations to meet the evolving data collection needs of professional teams across a variety of industries. For more information, visit www.devicemagic.com or call 855-257-9650.

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Access to Excel functions expands the platform’s data calculation, organization and charting capabilities to deliver an enhanced user experience.

Raleigh, N.C. – March 22, 2021 – Device Magic, an industry-leading mobile data collection platform, announced today the introduction of Microsoft Excel files as a data submission format option for a variety of destination types. Device Magic users will now have the option to create and upload customized Excel report templates when selected as the submission format for available destinations.

The new feature expands report customization capabilities by allowing users to leverage Excel functions to manipulate submitted form data. Key functionalities include enhanced calculations and data organization, such as the incorporation of charts and pivot tables.

“The demand for enhanced data reporting and analysis is growing exponentially across the industries we serve,” said Peter Schulz, vice president of product development at Device Magic. “We introduced the customizable Excel template feature to further enable our customers to deliver timely reports in the formats their clients and stakeholders expect.”

Similar to Microsoft Word documents, users can design how the Excel (.XLSX) report will look by downloading a sample form or creating a customized template using available form placeholders. Stylistic design elements such as font size, text color and company branding can also be incorporated.

Excel formats are now available for Device Magic’s Enterprise Plan level, and supported by email, Box, Dropbox, Google Drive, Microsoft OneDrive, Amazon S3, HTTP(S), ShareFile, SFTP, Slack and Evernote destination types. Interested parties can test the new functionality to see if it is a fit for their organization by signing up for a free 14-day trial.

About Device Magic:

Device Magic is an industrial grade mobile data collection solution used by thousands of organizations worldwide. Device Magic’s integrated platform enables professional teams to create customized digital forms and automated workflows to seamlessly collect and distribute data from anywhere, even offline. Founded in 2011, the Raleigh-based company has become a leader in the continued development of innovative functions, features and integrations to meet the evolving data collection needs of professional teams across a variety of industries. For more information, call 855-257-9650.

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Our rebrand represents the industrial grade data collection solutions we offer today – the culmination of years of hard work, significant product enhancements, and most importantly, the valued feedback and support of our customers.

With powerful integrations, strict data security and 24/7 support, our application is designed for the mobile data collection needs of professional teams in some of the most demanding, and often remote, industries.

We’ve transformed our brand to reflect our leading-edge solutions. You’ll notice several updates, including:

• A green color scheme representative of our focus on paperless data collection
• Textured elements symbolizing our deep integration capabilities
• Clean, modern design to further simplify and enhance our platform experience

We invite you to explore the new look across our newly launched website, social media accounts and inside our Mobile Forms App and Management Console.

The Evolution of Device Magic

It’s been quite the journey since our inception as a small startup in 2011. It all started with the vision of our founders, Dusan Babich and Mike Welham, two veterans of the mobile technology space from South Africa. After forming a company that built developer tools for Nokia/Symbian smartphones, they saw an opportunity to build a mobile forms solution that would improve mobile productivity and data capture for workers in the field.

After being incorporated in Johannesburg, Device Magic was incubated in Dallas, Texas and opened its first U.S. office in 2014. In 2015, the small team headed east and established headquarters in Raleigh, North Carolina. Centered in one of the fastest growing tech hubs in the nation and surrounded by a boundless talent pool, Device Magic began expanding at a rapid pace.

Today, nearly 50 team members are the driving force behind Device Magic and our industrial grade data collection solutions. “Our rebrand marks a significant milestone for Device Magic,” exclaims Babich. “A celebration of nearly a decade of hard work and growth, as well as an exciting forecast for our company’s future.”

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Raleigh, NC, September 11, 2020 – Device Magic, a top-rated mobile app used to collect data from field teams, announced today the ability for customers to integrate live SQL resources. Enterprise users can now take their already existing database tables and sync them with Device Magic, allowing for updates to their database to be passed seamlessly.

Device Magic’s Resources function saves users time spent searching for or re-entering existing data, translating to more quality data, by eliminating entry for information that can be pre-populated. With Resources customers are able to enhance the way they use Mobile Forms.

One use-case for Resources is the ability to have select list options. This simplifies the form completion process for your users and ensures a consistent answer format. Instead of users typing in the answers to the question, they can quickly choose the correct answer from the list provided through your Resource.

Device Magic currently has five Resource types customers can utilize. Upload file enables you to attach a file so it can be downloaded by a user and viewed within a mobile form. Device Magic Live Database allows previously collected data to be referenced when completing submissions. Google Sheets Live Resource users are able to take their already existing sheets in Google Drive and sync them with Device Magic. Map Overlay permits users to take an image and position it on a map (GPS location, size, rotation) within the form builder. And now, SQL Live Resource, where customers can use their own database tables with Device Magic.

About Device Magic

Device Magic is a leading data collection app used by thousands of organizations worldwide. The company’s mobile application allows teams to efficiently collect data, images, geolocations, and signatures from anywhere – in the office, on the shop floor, or even while offline in the field. Founded in 2011, Device Magic has now grown into one of Raleigh’s fastest-growing tech companies. The company won second place in the latest WRAL Voter’s Choice Awards for “Most Innovative Startup”, and has been named one of Triangle Business Journal’s best places to work. For more information, visit www.devicemagic.com or call 855-257-9650.

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